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Privacy Policy

Privacy Policy – Calm After Cancer

Version 1.2 – Last Updated: September  2025
Minor updates to reflect Calm After Cancer program access, optional quiz-based guidance, and program boundaries.

1. Our Commitment to Privacy

1.1. The Cancer Rollercoaster (“we”, “us”, or “our”) is operated by MRD PSYCHOLOGY PTY LTD (ABN 91 647 516 685). We are committed to safeguarding the privacy of participants across our website and digital platforms.

1.2. We comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and any applicable health records legislation. As a registered Clinical Psychologist, Michelle Davey also complies with AHPRA standards and the ethical codes of the Psychology Board of Australia.

1.3. This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information and Sensitive Information across our website, the Circle community platform, email communications, and educational programs — including Calm After Cancer.

2. Definitions

2.1. Personal Information refers to information or an opinion that identifies you or could reasonably identify you (e.g. your name, address, phone number, or email).

2.2. Sensitive Information includes information about your health (physical or mental), racial or ethnic origin, sexual orientation, religious beliefs, or membership in a professional or political association.

3. Collection of Your Data

3.1. We collect your Personal and Sensitive Information (“your Data”) when you:

  • Use our website or Circle community
     
  • Sign up for a program, event, or mailing list
     
  • Complete an optional quiz or form
     
  • Provide payment or billing information
     
  • Interact with us via email or social media
     

3.2. Your Data may include:

  • Name, email, phone number, and mailing address
     
  • Billing and payment details (e.g. via Stripe or Square)
     
  • Optional survey or quiz responses
     
  • Written comments submitted in Circle
     

3.3. You may choose not to provide certain information, but this may limit access to specific features (e.g. community discussion or tailored resources).

3.4. Sensitive Information is only collected with your informed consent, unless required by law.

3.5. We may receive limited information from third-party platforms (e.g. Airtable, Kit, Stripe, Square) to help deliver services.

4. Use of Your Data

4.1. We use your Data to:

  • Deliver educational content and program access
     
  • Process payments and manage accounts
     
  • Communicate updates, reminders, and invitations
     
  • Understand user needs and improve services
     
  • Meet ethical, legal, or organisational obligations
     

4.2. We may use de-identified or aggregated data to analyse usage trends, improve resources, or guide program development.

4.3. Sensitive Information is only used or disclosed when:

  • You provide consent
     
  • Required by law
     
  • Necessary to address a duty-of-care or emergency risk
     

4.4. If you complete an optional quiz, your responses may be used to:

  • Suggest relevant resources within Calm After Cancer
     
  • Provide general guidance on support options
     
  • Understand wellbeing trends across the population
     

Quizzes are non-diagnostic and not a substitute for clinical assessment.

5. Disclosure of Your Data

5.1. We may share your information with trusted service providers, only as needed. These include:

  • Circle.so – our online community platform
     
  • Zoom – for live sessions (if applicable)
     
  • Stripe & Square – payment processors
     
  • Kit (formerly ConvertKit) – email delivery
     
  • Airtable / Tally – secure forms and internal tracking
     

5.2. Some services may store data overseas (e.g. US-based servers). All are selected for compliance with strong encryption and global data standards.

5.3. We may disclose information where required by law or duty of care.

5.4. We never sell or rent your information.

6. Data Retention & Security

6.1. We retain your Data only as long as necessary or as legally required.

6.2. Information is stored securely with access limited to authorised staff.

6.3. While reasonable steps are taken to protect your Data, online transmission carries inherent risks.

6.4. You are responsible for maintaining the confidentiality of your login credentials.

7. Access to Your Information

7.1. You may request access to or correction of your Personal Information at any time by emailing 📩 michelle@thecancerrollercoaster.com.

7.2. We may charge a small administration fee or refuse access where permitted by law.

8. Cookies, Analytics & Tracking

8.1. We collect general website data such as device type, browser, and location.

8.2. Tools like Google Analytics may be used, with all data de-identified.

8.3. You can disable cookies in your browser settings.

9. Direct Marketing

9.1. We may send email updates about new resources or programs.

9.2. You can unsubscribe at any time. Essential program communications will still be sent.

10. Children & Minors

10.1. Calm After Cancer is not intended for individuals under 18 without parental or guardian involvement.

11. Emergencies and Duty of Care

11.1. If there is a reasonable belief of serious harm to yourself or others, we may disclose information to emergency services in line with ethical and legal obligations.

12. Complaints

12.1. Concerns about your information can be directed to:
📩 michelle@thecancerrollercoaster.com

12.2. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au

13. Educational Nature of Calm After Cancer

13.1. Calm After Cancer is an educational digital program. It is not a psychological treatment or therapeutic intervention.

13.2. Participation does not establish a clinical relationship with Michelle Davey or any other clinician.

13.3. While content draws on psychology tools, it is for general wellbeing support only and should not be relied upon as a substitute for therapy or medical advice.

13.4. No email, direct message, or clinical support is included. Community spaces are not therapeutic environments and are not monitored for distress.

13.5. If you are experiencing significant fear, distress, or safety concerns, you should seek help from your GP or a qualified health professional.

14. Refunds and Digital Access

14.1. Calm After Cancer is a digital program with immediate access provided upon purchase.

14.2. No refunds are available, including for change of mind.

14.3. This aligns with Australian Consumer Law, which exempts digital downloads from refund requirements once access is granted.

By purchasing Calm After Cancer, you agree to this no-refund policy.

Copyright © 2025 The Cancer Rollercoaster – All Rights Reserved.

Copyright © 2025 The Cancer Rollercoaster - All Rights Reserved.

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