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    • Home
    • First Time Riders Guide
    • The Golden Ticket
    • Calm after Cancer
    • Braving the Dark Together
    • The Companion Guide
    • Indivudal Therapy
  • Home
  • First Time Riders Guide
  • The Golden Ticket
  • Calm after Cancer
  • Braving the Dark Together
  • The Companion Guide
  • Indivudal Therapy

Terms and Conditions

Terms and Conditions – The Cancer Rollercoaster

Version 1.0 – Last Updated: April 2025
Operated by MRD PSYCHOLOGY PTY LTD (ABN 91 647 516 685)

🔍 TL;DR Summary

By accessing The Cancer Rollercoaster’s free resource library, community chat, or any paid program (including The Golden Ticket), you agree that:

  • You’re accessing educational tools—not receiving therapy.
     
  • You remain responsible for your own wellbeing and decision-making.
     
  • This platform is not for emergencies or crisis support.
     
  • You’ll follow our community conduct expectations.
     
  • Your participation is voluntary, and access may be revoked if necessary.
     

If you don’t agree to these terms, please do not use this platform.


1. Overview

1.1 The Cancer Rollercoaster is an online psychoeducational platform for people affected by cancer. It provides tiered access to free and paid support programs based on a stepped model of care.

1.2 The platform offers self-guided learning, moderated community spaces, and live Q&A sessions. It does not provide psychological therapy or emergency care.

1.3 The platform is created and maintained by Michelle R Davey, a Senior Clinical Psychologist registered with AHPRA, operating under MRD Psychology Pty Ltd.


2. Scope of Services

2.1 Free Community & Resource Library:
Provides access to downloadable tools, moderated chat spaces, and optional Q&A calls. These are educational in nature and are not therapy or personalised psychological care.

2.2 The Golden Ticket (Paid Membership):
A structured survivorship program offering self-paced content and live Q&A calls.

  • Core Membership: Includes library access and community discussion.
     
  • Interactive Membership: Adds fortnightly live Q&A calls and call recordings.
    Participation does not establish a therapeutic relationship and is not suitable for crisis support or clinical diagnosis.
     

2.3 We reserve the right to update, modify, or remove content at any time without notice.


3. Community Participation & Conduct

3.1 Engagement across programs is voluntary. Users must respect community guidelines and other participants.

3.2 You agree not to:

  • Post medical misinformation or promote unverified treatments
     
  • Harass, solicit, or judge other users
     
  • Use the platform for advertising, spam, or promotional purposes
     

3.3 We may remove content or restrict access at our sole discretion if these guidelines are violated.


4. Relationship with Michelle R Davey & MRD Psychology

4.1 Participating in any part of The Cancer Rollercoaster does not make you a client of Michelle R Davey or MRD Psychology.

4.2 No therapeutic relationship is formed unless you are referred into the separate 1:1 psychological therapy service delivered by a different clinician.

4.3 Former clients of Michelle R Davey must wait 12 weeks before joining The Golden Ticket. Golden Ticket members cannot access 1:1 therapy with Michelle Davey until 6 months after ending membership.

4.4 All referrals are assessed case-by-case and must align with ethical guidelines and AHPRA standards.


5. Informed Consent

5.1 By participating, you confirm that:

  • You understand the support is educational, not clinical
     
  • You are responsible for how you apply the information provided
     
  • You will seek medical or psychological advice if needed
     
  • You will not rely on this platform in place of emergency services
     

5.2 Q&A sessions are generalised and not designed to respond to personal or complex concerns. They may be recorded and shared within the platform.


6. Emergencies and Crisis Support

6.1 This platform is not suitable for crisis care or urgent psychological support.

6.2 If you are in crisis, contact:

  • Lifeline Australia: 13 11 14
     
  • Your GP or care team
     
  • Emergency Services (000)
     

6.3 We do not monitor content or conversations in real time and cannot intervene in emergencies.


7. Technology & Platform Use

7.1 We use several secure third-party platforms to deliver services, including:

  • Circle – our private community and content library platform
     
  • Zoom – used for optional live Q&A sessions (not recorded without notice)
     
  • Stripe & Square – for secure payment processing
     
  • Tally – for self-assessments, onboarding quizzes, and feedback forms
     
  • Airtable – for internal enrolment tracking, triage workflows, and data management
     
  • Kit (ConvertKit) – for email communication and newsletter delivery
     

7.2 By using this platform, you consent to the use of these tools. Many of these services (including Circle, Tally, and Airtable) may store data on servers located outside Australia. All have been selected for their encryption standards, privacy protections, and compliance with global data regulations.

7.3 We take reasonable steps to ensure these platforms maintain privacy standards in line with Australian law. However, we are not responsible for external service outages, access errors, or breaches on third-party platforms.
 

7.2 Your use of these services confirms your consent to their respective terms. We are not responsible for platform outages, access issues, or data breaches.


8. Privacy & Data Handling

8.1 Your data is collected in line with our Privacy Policy, including:

  • Any information you provide in community threads, quizzes, or forms
     
  • Your usage of resources and platform access
     
  • Your consent to store data securely, including on platforms hosted overseas (e.g. Circle, Airtable, Tally)
     

8.2 You are responsible for maintaining your own privacy in shared spaces. Please avoid sharing identifiable or sensitive medical details.


9. Fees, Membership, & Refunds

9.1 Golden Ticket Membership:

  • Core: $27/month AUD (incl. GST)
     
  • Interactive: $47/month AUD (incl. GST)
     
  • Billed monthly with no lock-in contracts
     
  • Annual memberships may be offered (non-refundable except in exceptional cases)
     

9.2 All fees are clearly stated at the point of purchase. By enrolling, you accept the fee structure and program scope.

9.3 Refunds are not issued for monthly memberships unless required under Australian Consumer Law. Pro-rata refunds may be considered for annual members if access is removed by the program.


10. Intellectual Property

10.1 All materials, including videos, workbooks, PDFs, live call recordings, and community content, are the intellectual property of MRD PSYCHOLOGY PTY LTD.

10.2 Reproduction, distribution, or public sharing is not permitted without written permission.

10.3 Downloads are for private, non-commercial use only.


11. Advertising, Outcomes & Testimonials

11.1 In accordance with AHPRA’s advertising guidelines:

  • Participants agree not to publish testimonials
     
  • No outcome claims or health guarantees will be made
     
  • All content is provided for educational purposes only
     

12. Termination of Access

12.1 We may suspend or terminate your access for:

  • Breach of these terms
     
  • Misuse of content or community spaces
     
  • Ethical concerns or community safety
     

12.2 Termination is at our sole discretion. No ongoing access is guaranteed.


13. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be handled in accordance with Australian jurisdiction.


14. Updates to These Terms

14.1 These Terms & Conditions may be updated periodically. You will be notified of updates via the Circle platform or our website.

14.2 Continued use of The Cancer Rollercoaster indicates your acceptance of the latest version.


💬 Questions?

📩 Contact: michelle@thecancerrollercoaster.com
🧾 Privacy Policy
📜 Community Guidelines: available in the Circle Community Notice Board

Copyright © 2025 The Cancer Rollercoaster - All Rights Reserved.

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